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SafeSport for Coaches

When coaches are engaged and proactive, athletes and teams perform at higher levels. The bonds you form with your athletes can have a tremendous impact: athletes view the relationship with their coach as the top factor in their success. Since sport helps athletes gain important life skills, this influence often extends far beyond the field of play.

Coaches also have a critical role to play in addressing misconduct in sport: your unique vantage point enables you to set a tone of respect and trust, monitor interactions and activities and create a culture of openness and disclosure. If misconduct does occur, you are in a great position to take action and support your athletes.

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Critical information to help keep every program safe: Everyone will perform better, soar higher, and get more from sport if they feel safe. This SafeSport online training program teaches the nature of misconduct in sport: how to recognize it, how to prevent it and how to take action.

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Make the Difference

Recognizing misconduct in sport is critical; implementing the right policies and communicating them to all members of the sport community is the next challenge. While every situation is different, you don’t need to start from scratch.

When everyone - clubs, coaches, staff and parents - understands his/her role, we can work as a team to protect athletes and create the best conditions for sport.

Why Are Coaches Great?

Athletes can achieve more in a safe setting, and coaches can contribute to this effort by becoming familiar with their club’s policies and procedures. This knowledge enables you to act as an important line of defense for your athletes. Once you understand the definitions of misconduct and recognize the boundaries for certain types of behavior, you can be more proactive in protecting your teams and promoting healthy conditions for training and competition.


This guide is designed to assist USA Volleyball clubs when peer-to-peer incidents or inappropriate sexual expression/curiosity occur. This guide will provide information to assist coaches, boards of directors and other club personnel in promoting and maintaining a safe and respectful environment for all participants. This guide may not cover every situation but it is designed to provide direction.


The following Best Practice Guidelines are strongly recommended for all USA Volleyball members.

  1. Parents should be encouraged to appropriately support their children’s volleyball experience.
  2. All volleyball practices should be open to observation by parents
  3. Open and Observable Environment: An open and observable environment should be maintained for all interactions between adults and athletes. Private, or one-on-one situations, should be avoided unless they are open and observable. Common sense should be used to move a meeting to an open and observable location if the meeting inadvertently begins in private
  4. Coaches should not invite or have an athlete(s) to their home without the permission of the athlete’s parents (or legal guardian)
  5. During team travel, when doing room checks, attending team meetings and/or other activities, two-deep leadership and open and observable environments should be maintained
  6. Athletes should not ride in a coach’s vehicle without another adult present who is the same gender as the athlete, unless prior parental permission is obtained
  7. Communications between non-athlete adult members and athletes should not include any topic or language that is sexual or inappropriate in nature
  8. Non-athlete adult members should respect the privacy of athletes in situations such as changing of clothes, showering, etc. Non-athlete adult members should protect their own privacy in similar situations
  9. Relationships of a peer-to-peer nature with any athletes should be avoided. For example, coaches should avoid sharing their own personal problems with athletes
  10. Coaches and other non-athlete adult members should avoid horseplay and roughhousing with athletes
  11. When a coach touches an athlete as part of instruction, the coach should do so in direct view of others and inform the athlete of what he/she is doing prior to the initial contact. Touching athletes should be minimized outside the boundaries of what is considered normal instruction. Appropriate interaction would include high fives, fist bumps, side-to-side hugs and handshakes
  12. Coaches should not initiate contact with or accept supervisory responsibility for athletes outside club programs and activities

Article From the Huffington Post

As a school counselor and educator on Bullying Prevention, I am privileged to meet with teachers, administrators, counselors, parents, and students from across the United States and Canada, who generously share with me personal experiences with bullying in their schools and communities. I'm not embarrassed to tell you that I frequently cry right along with parents and kids as they detail accounts of relentless cruelty, coupled with feelings of helplessness and hopelessness. The common-ness of it all routinely astounds me with every new story I hear; the pervasive cruelty makes my jaw drop every time I listen.

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I coached collegiately for 26 years at a Division I university and tried various coaching styles depending on the age and ability of the team. One particular season, my assistant coach said, “I don’t think the yelling is helping.” I stopped yelling immediately and we won that night against a very good team. I chose to ignore the bad plays, such as a poor pass, a bad dig or an attacking error, and I started celebrating the good plays. It was amazing how much focusing on the positives worked like a charm. Just as the Golden Rule preaches, “we should treat others as we want to be treated ourselves.” In that sense, every one of us would rather hear compliments instead of criticism.

Being a coach is usually a highly respected position at a school, club or university, but the profession is now being portrayed as a type of position which accepts abuse and harassment as ways to achieve success. As responsible coaches, we have the power to make someone’s life incredible or as irresponsible coaches, we can not only ruin someone else’s life, but our own as well.

It is important to realize that sexual abuse isn’t the only form of misconduct in sport. While sexual abuse is very serious and offensive, physical and emotional misconduct can also prove detrimental to athletes, resulting in short- and long-term effects.

In the past few months, these are some of the headlines and stories that have appeared in the media, which pertain to physical and emotional misconduct:

“Volleyball Coaches Suspended for Alcohol Incident During Tournament Trip,” “Lacrosse coach accused of abusive tactics by players, parents,” “The video shows the coach pushing, hitting and kicking players, hurling basketballs at their legs and head, and unleashing a tirade of profanities and homophobic slurs.”

It is up to us, as coaches, to change the perception of the profession and do a better job creating a safe and positive environment for our athletes. Ask your fellow coaches to keep a check on your behavior. Understand that we are all responsible to report suspected abuse of any kind. Invite administrators and parents to attend practices. Tape yourself coaching and listen to what you say and how you communicate with your athletes. If what you see scares you, you may need to adjust your coaching style.

I was teaching in a CAP clinic with a fellow clinician who told the coaches, “Sometimes the worst thing a player may hear is his/her own name.” Imagine hearing your boss screaming your name. How much would you hate that? How sad is it that an athlete isn’t excited when a coach says his/her name, but possibly embarrassed or even ashamed?

Mobile and electronic communications have changed in recent years. Think carefully about what you are texting or emailing to an athlete and the time of day you are sending them a message. These types of communications should be written as if the public will be reading them. If you are coaching minors, the parents should be copied on any message you send their child.

“Sport offers individuals the chance to experience the joys of competition, teamwork and personal development. Every member of our community has a role in creating conditions that protect the physical and emotional well-being of athletes. What makes this challenge so complex is that the human element in sport – the bonds that exist between coaches and athletes and among teammates – can sometimes cause confusion about what actions are acceptable and what cross the line. That’s why recognizing and addressing misconduct in sport requires a team effort. A critical step in addressing misconduct is being able to recognizing the specific actions that are qualified as misconduct.”

As coaches, we should be knowledgeable about the different language that is associated with misconduct in sport. Understanding this language can help us recognize and classify harmful behaviors in our organizations. Here are a few of the terms, which can be also found on the SafeSport website.


Bullying is an intentional, persistent and repeated pattern of committing or willfully tolerating physical and non-physical behavior that is intended, or has the reasonable potential, to cause fear, humiliation or physical harm.

Emotional Misconduct

Verbal acts:

  • Verbally attacking an athlete personally (e.g., calling them worthless, fat or disgusting).
  • Repeatedly and excessively yelling at participants in a manner that serves no productive training or motivational purpose
  • Physical acts:

  • Throwing sport equipment, water bottles or chairs at, or in the presence of, participants.
  • Punching walls, windows or other objects are examples of physical acts of emotional abuse.
  • Acts that deny attention and support. Ignoring an athlete for extended periods of time.
  • Routinely or arbitrarily excluding participants from practice


This could include physical offenses, such as throwing a ball at someone, and also non-physical offenses, such as name calling and making negative or disparaging comments about him/her.

I heard the legendary FSU football coach Bobby Bowden speak at a Sport Management Conference in early October. He told a lot of great stories, but his main message for the students was, “Be kind!” We need to do a better job promoting positive behaviors with our athletes. Let’s all make the commitment to stop abuse in sport.

As renowned educator, child psychologist and psychotherapist Haim Ginott said in his book Teacher and Child, which was adapted in 1995 by the USOC director of coaching,

“I have come to the frightening conclusion
I am the decisive element on the court
It is my personal approach that creates the climate
It is my daily mood that makes the weather
As a coach, I possess tremendous power to make a child’s life miserable or joyous
I can be a tool of torture or an instrument of inspiration
I can humiliate or humor, hurt or heal.

In all situations it is my response that decides whether a crisis will be escalated or de-escalated and a child humanized or dehumanized.”


Washington Times Article

The outrage was visceral last spring when ESPN aired the damning video showing Rutgers men’s basketball coach Mike Rice shoving his players, hurling gay slurs and throwing basketballs at their heads. He was fired as a result, along with Rutgers’s athletic director, faulted for not responding more forcefully when first presented with the footage.

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USA Volleyball SafeSport
Report Abuse

Reporting Abuse

USA Volleyball requires reporting of sexual misconduct by any member and strongly encourages reporting of any concerns relating to safe sport. USA Volleyball appreciates your willingness to report inappropriate behavior. Call 1-855-306-7775 or complete the form below to report abuse. By submitting the form below, you are giving permission to USA Volleyball's SafeSport Program staff to contact you.

Out of respect for the importance of this issue and to encourage honest and effective reporting, knowingly making a false or vindictive report will not be tolerated and may be a violation of USA Volleyball's Code of Conduct.

Call 1-855-306-7775 or complete the form below to report abuse

Report Abuse Form

1. Person Being Reported

Provide as much information as possible about the person you are reporting.

First Name:*

Last Name:*

Age or Approximate Age:


Club Affiliation (or none):*

Position(s) this individual holds or held:*

2. Alleged Offense Information

Provide as much specific information as you are able.

Type of Offense (select all that apply):*

Location that the incident(s) took place. Enter unknown or city, state, specific location:*

Date(s) of Alleged Offense:

Description of Alleged Offense (include as much detail as possible):*

Knowledge of victim(s) involved in the alleged offense:

3. Victim or Victims

If you are the victim and wish to remain anonymous, you may do so. In that case, please enter your name as Anonymous. You may also be unaware of who the victim is. In that case, please enter Unknown.

First Name:*

Last Name:*

Age or Approximate Age:


Club Affiliation (or none):

Additional Information:

4. Additional Victims

Fill this section out if additional victims are involved.

First Name:

Last Name:

Age or Approximate Age:


Club Affiliation (or none):

Additional Information:

5. Individual(s) Who May Have Additional Information

List anyone who may be able to provide additional information regarding the alleged offense. We will not identify you when we contact these individuals.

First Name:

Last Name:

Phone(include area code):

E-mail Address:

Club Affiliation (or none):

First Name:

Last Name:

Phone(include area code):

E-mail Address:

Club Affiliation (or none):

6. Report Submitted By

You may remain anonymous if you wish. However, providing your information is vastly helpful to a swift and effective investigation. All reports are kept strictly confidential by Safe Sport Program staff. A person reporting alleged misconduct should not fear any retribution and/or consequence when filing a report he/she believes is true. Retaliation of a report made in good faith is a violation of the USA Volleyball Code of Conduct.

First Name:*

Last Name:*

Phone(include area code):

E-mail Address:*

USA Volleyball Member:


Relationship to victim (if any):*

7. Other Information

Enter any other information that you feel would be helpful to an investigation of the alleged offense you have reported.

Other Information:

SafeSport Training Course

To Complete the SafeSport Training:

  1. Follow the link below to the Team USA Prep Center
  2. Click STORE
  3. Choose SafeSport Training
  4. Click ADD TO BAG
  5. Click CHECKOUT (there is no charge)
  6. Follow the on-screen instructions for registering and completing the training. If you have never created a log in for this site click REGISTER
  7. If registering for the first time, be sure to “+Add Membership” and select USA Volleyball and enter your current USAV Membership Number. (NOTE: If you don’t have your Membership Number, you may enter “official, coach, chaperone or your role”)

It may take 2-3 business days for the completion of the SafeSport certification to be updated in your Webpoint record. You may want to print out your certification at the completion of the course and present it to you regional office or tournament director as proof of completion.

Please note that in order to receive certification in Webpoint, you must complete the full SafeSport Training Course. The SafeSport Parent and SafeSport Refresher courses will not be accepted for certification.

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